TCCU Privacy Policy


	Your alternative financial institution
	Privacy Policy

1024 5th Street
PO Box 310
Harlan, Iowa 51537
Phone (712) 755-3881 or (877) 455-3015

Fax (712) 755-5536

E-mail: Click here

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Town and Country Credit Union is committed to providing you with financial products and services to meet your needs and help you reach your financial goals. We are required by law to give you this privacy notice. If after reading this notice you have any questions, please contact us at 1-877-455-3015.

What follows is a description of the information we collect and disclose, including the parties who receive nonpublic information from us, as permitted by law, to conduct the business of the credit union.

Categories of Information We Collect:

We collect nonpublic personal information about you from the following sources:

	Information we receive from you on applications or other forms;
	Information about your transactions with us, our affiliates, or others; and
	Information we receive from a consumer reporting agency.

Categories of Information We Disclose and Parties to Whom We Disclose

We do not disclose any nonpublic personal information about our members and former members to anyone, except as permitted by law.

We may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.

Confidentiality and Security

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

What Members Can Do to Help

Town and Country Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:

	Protect your account numbers, card numbers, PINs (personal identification numbers) and passwords. Never keep your PIN with your debit or credit card which can provide free access to your accounts if your card is lost or stolen.
	Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you, claiming the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
	Keep your information with us current. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately. If your address or phone number changes, please let us know.
	Let us know if you have questions, please do not hesitate to call us - we are here to serve you!

Your alternative financial institution

LOBBY HOURS

Monday-Thursday, 8:30 am to 4:30 pm

Friday, 8:30 am to 5:30 pm

DRIVE-UP HOURS

Monday-Thursday, 7:30 am to 5:00 pm

Friday, 7:30 am to 5:30 pm

Saturday, 8:30 am to 12:00 noon

Town and Country Credit Union provides links to other sites of interest as a convenience to our members. Town and Country Credit Union is not responsible for the privacy practices or content contained on other sites. It neither endorses the information, presentation or accuracy nor makes any warranty, express or implied, regarding any external site or business transaction you do with them. If you have questions about another site's privacy practices, please read the privacy statement at their site.